Privacy Policy

INTRODUCTION

At JEM Chemistry Tuition, we are committed to protecting the privacy and security of our clients' information. This Privacy Policy outlines how we collect, use, store, and protect the personal data of our students and their guardians.

INFORMATION WE COLLECT

● Personal Information: We collect personal information, including names,

addresses, email addresses, and telephone numbers, to manage our client

relationships effectively.

● Educational Data: Information related to your academic performance, grades,

and other educational needs that help us tailor our tutoring services.

● Payment Information: We process financial data necessary to complete

transactions, such as credit card numbers and billing information, securely

using encrypted payment processing services.

HOW WE USE YOUR INFORMATION

● To provide personalised tutoring services and support.

● To communicate important account and service information.

● For billing and to process payments.

● To improve our services and offerings through feedback and surveys.

DATA SHARING AND DISCLOSURE

We do not sell or rent personal information to third parties. Personal data may be shared with third-party service providers who perform our services under strict confidentiality agreements. We may also disclose information if required by law.

GDPR COMPLIANCE 

In compliance with the General Data Protection Regulation (GDPR), we adhere to the following principles regarding the processing of personal data:

● Lawfulness, Fairness, and Transparency: Data is processed lawfully, fairly, and transparently.

● Purpose Limitation: Data is collected for specified, explicit, and legitimate

purposes and not further processed in an incompatible manner.

● Data Minimisation: We ensure that personal data is adequate, relevant, and

limited to what is necessary in relation to the purposes for which they are

processed.

● Accuracy: We take every reasonable step to ensure that personal data is

accurate and, where necessary, kept up to date.

● Storage Limitation: Personal data is kept in a form which permits

identification of data subjects for no longer than is necessary.

● Integrity and Confidentiality: We handle data that ensures appropriate security, including protection against unauthorised or unlawful processing and

accidental loss, destruction, or damage using appropriate technical or

organisational measures.

YOUR RIGHTS

Under the GDPR, you have the right to access, correct, delete, and restrict the

processing of your data. You also have the right to object to processing and data

portability. Requests for access or correction of your personal data can be made by contacting jemchemistrytuition@outlook.com.

CHANGES TO OUR PRIVACY POLICY

We may update this policy periodically. The latest version will always be posted on our website.

CONTACT US

If you have any questions or concerns about this privacy policy or our handling of your personal information, please contact us at jemchemistrytuition@outlook.com.

IF YOU WISH TO MAKE A COMPLAINT:

If you have any concerns about our use of your personal information, you can make a complaint to us at the email address above.

You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk